Shipping policy

Here’s the Delivery Policy for Shaikh Saeed incorporating all necessary elements while adhering to the sample provided:


Delivery Policy

1. Shipping and Delivery

  • Delivery Locations: We deliver our products to all countries and primarily to the UAE.
  • Courier Service: Shipping will be facilitated by a third-party courier.

Delivery Timeframes

  • Within UAE: Delivery will take 1 – 2 working days.
  • Outside UAE: Delivery will take approximately 4 – 10 working days, depending on the destination country and location.

Delivery Charges

  • UAE Delivery Fees: AED 16 (Flat Rate).
  • International Delivery Fees: Charges will be displayed on the checkout page based on the country and location.

Note: To avoid delays, customers must provide their full delivery address along with accurate contact details.


2. Payment Confirmation

Once the payment is made:

  • A confirmation notice will be sent to the client via email within 24 hours of payment receipt.

3. Refund Policy

We aim to ensure complete customer satisfaction. Refunds will be processed under the following conditions:

  • Mode of Refund: Refunds will be done only through the Original Mode of Payment.
  • Processing Time: Refunds will be processed within 10 to 45 days, depending on the issuing bank of the credit card.

4. Return Policy

We accept returns within 7 days of receipt of the products, provided the following conditions are met:

  • The delivery packaging is unopened, or the products are damaged or incorrect.
  • Products must be sealed and remain in their original packaging without any tampering.

Return Process

  1. Notify us immediately via our Contact Us section if you encounter any issues.
  2. Return the product using a registered courier service to ensure safe delivery.
  3. Once we verify that the product meets the return conditions, we will issue a replacement or a full refund.

Important:

  • Shipping & Handling fees are non-refundable.
  • We reserve the right to refuse returns if the product has been used, tampered with, or does not meet the above conditions.

5. Cancellation Policy

Customers can cancel their order within 24 hours of placing it.

  • Refunds will be made back to the original payment method used during purchase.
  • Please allow up to 45 days for the refund to reflect in your account, depending on the issuing bank.

6. Contact Us

For inquiries or concerns, please reach out to us using the following contact details:

  • Company Name: Shaikh Mohd. Saeed Est
  • Email: marketing@shaikhsaeed.com
  • Phone: +971 4 226 4446
  • P.O. Box:
  • Office Address: Murshid Bazar, Deira, Dubai, U.A.E

Final Notes

We encourage customers to carefully read our policies before placing an order to avoid misunderstandings. Should you have further questions, do not hesitate to contact us.