Returns & Exchanges
- Our Return Policy allows customers who would have purchased any eligible items through shaikhsaeed.com to return the products for a refund or exchange, subject to the Return Policy and the general Terms & Conditions of use of this site.
- Returns will be accepted only if there is any manufacturing defect or mismatch of the product, with such defect or mismatch to be determined in the sole discretion of Shaikh Saeed Perfumes
- Incomplete, damaged returns, or anything we at Shaikh Saeed Perfumes in our sole discretion determines to have been used, will not be accepted and therefore sent back to the customer.
How to Return – Process:
- Free returns are available for all sale items within 3 days from the time of delivery, provided the Return Policy and the general Terms & Conditions of use of this site are met. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you another or refund the payment.
- Shaikh Saeed Perfumes will not accept returns of products sold if a report is not made to us within 3 days from the time of delivery. Such requests should be made to Shaikh Saeed Perfumes through [email protected] or our telephone number mentioned under ‘Contact Us’ on this site.
- All items eligible for return must be returned unopened, unused, and in the original condition in which they were dispatched and received.
- We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.
- No Refund for cash on delivery orders. Refunds will be accepted only for orders which are paid through an online payment method.
- Purchases made through a bank card (credit/debit) will be refunded against the bank card (credit/debit) used for the original purchase.
- At any time, we reserve the right to refuse a return or exchange in our sole discretion.
You may request that an order be canceled/changed provided the order has not already been processed and shipped. You can call us during our working hours to request an order cancellation. Shaikh Saeed Perfumes shall have the sole discretion to refuse any requests for order changes or cancelations. Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed